We want you to be completely satisfied with your purchase from Archies dba Structure H&W Retail Holdings LLC. Here is our policy regarding refunds and shipping:
Shipping Policy
We are committed to getting your order to you as quickly as possible. All orders are shipped within 48 business hours of receipt.
Free Shipping: Enjoy free shipping on all orders totaling $100 or more (before tax).
Flat Rate Shipping: For orders that are 5×7 inches or smaller and weigh less than 6 lbs, we offer a flat shipping rate of $6.
Refund Policy
If you are not happy with your purchase, you may be eligible for a refund.
- Eligibility Window: You must initiate a return within 14 days of receiving your package.
- Product Condition: The item must be unopened and in its original form and packaging to be eligible for a refund. We cannot accept returns for opened or used products.
- Shipping Costs: The customer is responsible for all return shipping costs. Please note that original shipping fees are non-refundable.
To start a return, please contact our customer support team at orders@archiescoffee.com